How good are your clients about paying invoices on time? Do you find yourself sending out invoices again and again, and even arriving to a client’s next appointment when they haven’t paid for the previous one? Getting paid on time is an important part of being able to successfully run your farrier business. These 5 tips can help.
Discuss Payments With New Clients
Whenever you gain a new client, take a few minutes to discuss payment policies with them. This is particularly important if the client is new to horses or may have been working with another farrier who had different policies. Specify how you handle payments – do you expect payments at the time of the appointment? What are your policies for owners who can’t be present? Do you ever bill? Do you have a late fee for outstanding invoices?
Outlining this information ahead of time helps to ensure that your client understands how you handle payments.
Perform Appointment Reminders
Sending out appointment reminders is a valuable aspect of ensuring you get paid on time. If clients forget that they have an upcoming appointment, then they may forget to show up or leave a check if they’re unable to make the appointment. Reminding your client a day or two ahead of their appointment can help to prevent this from happening.
Don’t have time to perform dozens of reminder calls? That’s one of the reasons why we created The Farriers App. The App can send out appointment emails and SMS messages for you, so your clients are reminded about their appointments without you spending any time on the task.
Be Upfront About Price Increases
When it’s time to increase your prices, alert clients to the upcoming increases before you actually implement the new prices. If you surprise clients with an increase, they may not have the funds to pay you during the appointment, and this could lead to unpaid invoices that you then have to follow up on. Plus, it’s best for your customer relations to give clients as much notice as possible about price increases so they can budget accordingly.
Make It Easy for Clients to Pay
If you have clients who forget to bring checks, or who never make it to the ATM before an appointment, then adding on additional payment methods can make it easier for them to pay you during each appointment. With The Farriers App, you can take payments directly through the App, so clients can use credit cards to cover the costs of their appointment. It’s a simple way to encourage prompt payment.
Use The Farriers App
The Farriers App allows you to tell at a glance who’s paid their invoices, and who hasn’t. You can resend invoices electronically in just seconds, and can take payments right through the App. It’s easy, it’s accurate, and it helps you to make sure that you don’t miss out on payments.
Ready to give it a try? Download your free 30-day trial of The Farriers App now. It takes just a few seconds to sign up, and we don’t even collect your credit card information. That’s how confident we are that you’re going to love it.